Terms of Service
Last updated: March 2025
1. Acceptance of Terms
By accessing or using Trade Tracker ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Trade Tracker is a trading analytics and journal platform that allows users to log trades, analyse performance, and access AI-assisted coaching tools. Features vary by subscription tier.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when registering.
You must be at least 18 years old to use the Service.
4. Subscriptions & Payments
Certain features require a paid subscription. Payments are processed securely via Stripe. Subscription fees are charged in advance on a monthly or annual basis depending on your plan.
Refunds are handled on a case-by-case basis. Please contact us within 14 days of a charge if you believe an error has occurred.
We reserve the right to change pricing with 30 days' notice to existing subscribers.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Attempt to gain unauthorised access to any part of the Service
- Reverse engineer, decompile, or extract source code
- Use the Service to provide competing products without consent
- Upload malicious code or interfere with the Service's operation
6. Financial Disclaimer
Trade Tracker is a journaling and analytics tool. It does not provide financial advice, investment recommendations, or trading signals. All information displayed is based solely on data you provide.
Trading financial instruments involves substantial risk of loss. Past performance is not indicative of future results. You are solely responsible for your trading decisions.
7. Intellectual Property
All content, features, and functionality of the Service are owned by Trade Tracker and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of the trade data you input. By using the Service, you grant us a limited licence to process your data solely to provide the Service to you.
8. Data & Privacy
Your use of the Service is also governed by our Privacy Policy. We take data security seriously and do not sell your personal data to third parties.
9. Termination
You may cancel your account at any time from the Settings page. We reserve the right to suspend or terminate accounts that violate these Terms.
Upon termination, your data will be deleted in accordance with our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Trade Tracker shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including any trading losses.
Our total liability to you shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
If you have questions about these Terms, please contact us through the app or at our registered support channels.